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SAZ
Industry practice

Retail

Retail that compounds across channels.

Strategy and systems for omnichannel and physical-first retail.

−22%
CAC reduction
+34%
Loyalty contribution
+12%
In-store conversion
Overview

The retail practice.

Retail margins are tight and customer attention is fragmented. SAZ helps retailers — physical-first, DTC, and omnichannel — sharpen strategy, modernize systems, and build the AI-powered demand and operations programs that compound.

Challenges

What retail operators tell us.

The constraints we hear most often from operators in this sector.

  • Omnichannel margin and inventory
  • Customer acquisition cost and LTV
  • In-store experience and labor
  • Loyalty and lifecycle
How we help

Solutions for retail.

Omnichannel Strategy

Strategy and operating model for omnichannel retail.

Demand Programs

Acquisition, lifecycle, and loyalty programs.

In-Store Systems

In-store experience, labor, and operations systems.

AI Retail

AI for demand forecasting, personalization, and ops.

Locations

Retail consulting across Canada.

From Vancouver to Halifax — we deliver this industry practice across our Canadian footprint.

FAQ

Common questions from this industry.

Yes — including holdco-level retail strategy.
Engage SAZ

Want a senior partner with depth in retail?

A confidential conversation will clarify the right path forward.

Responding to inquiries within 1 business day