Chatbots & Assistants for E-commerce
Assistants people actually use.
Strategy, systems, and growth for DTC, B2B e-com, and marketplaces.
Why e-commerce operators engage SAZ for chatbots & assistants.
SAZ designs and builds AI assistants — customer support, sales, internal knowledge, ops — grounded in your data, with the evals, guardrails, and analytics required to run them at scale.
E-commerce has moved from a margin-rich category to one where unit economics decide who survives. SAZ helps DTC, B2B e-com, and marketplaces sharpen positioning, fix margins, and build the demand and retention programs that compound.
What e-commerce operators get from chatbots & assistants.
A production-grade AI assistant integrated into your stack
Knowledge ingestion, evals, and feedback loops
Analytics on coverage, deflection, and CSAT
A roadmap for additional assistants
What SAZ ships for e-commerce engagements.
Customer Assistants
Support, sales, and onboarding bots with handoff to humans.
Internal Assistants
Knowledge, HR, and ops assistants for employees.
Channel Integrations
Web, app, Slack, Teams, WhatsApp, SMS, voice.
Evals & Analytics
Production evals, feedback loops, and outcome metrics.
How we extend this service for the industry.
Standard Chatbots & Assistants delivery, calibrated for e-commerce workflows, economics, and compliance.
Unit Economics
Pricing, packaging, and cost-to-serve programs.
Demand Engine
Paid, organic, and influencer programs.
Lifecycle Marketing
Lifecycle and retention programs.
Site & Funnel
Site, funnel, and merchandising systems.
Chatbots & Assistants for E-commerce — questions.
Engage SAZ for chatbots & assistants in e-commerce.
Email info@Sedighi.ca or call (604) 632-4959. Senior partner response within one business day.