Customer Lifetime Value (LTV) for Legal.
The total revenue a customer is worth.
Modern law firms, built for leverage.
Why legal operators use the customer lifetime value (ltv).
Calculate customer lifetime value using average order value, purchase frequency, gross margin, and customer lifespan. LTV is the foundation for pricing, CAC budgets, and retention investment.
Law firms are at the front of the AI productivity curve — and most are running on systems and ops that won't scale. SAZ helps firms build the AI, ops, and growth systems they need to capture the next decade of leverage.
What good looks like — typical ranges to compare against.
How customer lifetime value (ltv) is calculated.
LTV = AOV × Purchase frequency × Gross margin × Customer lifespanWhat changes when customer lifetime value (ltv) is applied to legal.
Document, research, and drafting throughput
Intake, conflicts, and matter management
Pricing, AFAs, and profitability
Brand and BD in a referral-driven category
Open the customer lifetime value (ltv).
Free, instant, no signup.
Want a senior partner to interpret your results?
Email info@Sedighi.ca or call (604) 632-4959. A senior partner responds within one business day.