Net Promoter Score (NPS) for Engineering Firms.
The single number for customer loyalty.
Engineering practices, engineered to scale.
Why engineering firms operators use the net promoter score (nps).
Calculate Net Promoter Score from promoter, passive, and detractor counts. Includes industry benchmarks.
Engineering firms — civil, structural, mechanical, electrical — are professional services businesses with unique constraints: project-based revenue, deep specialization, and complex stakeholder management. SAZ helps engineering firms scale revenue, productize services, and embed AI across project delivery.
What good looks like — typical ranges to compare against.
How net promoter score (nps) is calculated.
NPS = (Promoters ÷ Total × 100) − (Detractors ÷ Total × 100)What changes when net promoter score (nps) is applied to engineering firms.
Project-based revenue volatility
Productization of recurring services
Talent leverage and utilization
Document, drawing, and report production
Open the net promoter score (nps).
Free, instant, no signup.
Want a senior partner to interpret your results?
Email info@Sedighi.ca or call (604) 632-4959. A senior partner responds within one business day.