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Net Promoter Score (NPS) · Real Estate

Net Promoter Score (NPS) for Real Estate.

The single number for customer loyalty.

Real estate firms running on real systems.

Operations & Retention · Real Estate

Why real estate operators use the net promoter score (nps).

Calculate Net Promoter Score from promoter, passive, and detractor counts. Includes industry benchmarks.

Real estate operators face a market where capital cost is high, transaction velocity is uneven, and digital-first competitors are taking share. SAZ works with brokerages, developers, REITs, asset managers, and PropTech operators to modernize systems, build AI-powered workflows, and scale revenue across listings, leasing, and dispositions.

Benchmarks

What good looks like — typical ranges to compare against.

Below 0
Critical — more detractors than promoters
0–30
Below average
30–50
Good — industry average
50–70
Excellent
70+
World-class
The formula

How net promoter score (nps) is calculated.

NPS = (Promoters ÷ Total × 100) − (Detractors ÷ Total × 100)
Industry context

What changes when net promoter score (nps) is applied to real estate.

Fragmented systems across listings, CRM, leasing, and accounting

Long sales cycles with high-touch buyer/seller relationships

Manual due diligence and reporting cycles

Lead quality and attribution gaps across paid, organic, and referral channels

Run the numbers

Open the net promoter score (nps).

Free, instant, no signup.

Open Net Promoter Score (NPS)
Net Promoter Score (NPS) · Real Estate

Want a senior partner to interpret your results?

Email info@Sedighi.ca or call (604) 632-4959. A senior partner responds within one business day.

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