SLA / Uptime Calculator · Professional Services
SLA / Uptime Calculator for Professional Services.
How much downtime each SLA tier actually allows.
Professional services scaled like product.
Operations & Retention · Professional Services
Why professional services operators use the sla / uptime calculator.
Calculate allowable downtime for any SLA tier and the cost of breaching it. Critical for SaaS and infrastructure businesses.
Professional services firms — accounting, consulting, agencies, advisory — face a step-change opportunity with AI. SAZ helps firms productize services, build AI leverage, and scale the operating model.
Benchmarks
What good looks like — typical ranges to compare against.
99.9% (3 nines)
43 min/month downtime
99.95% (3.5 nines)
22 min/month
99.99% (4 nines)
4 min/month
99.999% (5 nines)
26 sec/month
The formula
How sla / uptime calculator is calculated.
Downtime allowed = (1 − SLA%) × Period; Breach Cost = Revenue × Credit %Industry context
What changes when sla / uptime calculator is applied to professional services.
Utilization, leverage, and margin
Productizing recurring services
BD and pipeline
Talent and capacity
Run the numbers
Open the sla / uptime calculator.
Free, instant, no signup.
SLA / Uptime Calculator · Professional Services
Want a senior partner to interpret your results?
Email info@Sedighi.ca or call (604) 632-4959. A senior partner responds within one business day.
Responding to inquiries within 1 business day