Professional Services benchmarks
Professional Services KPI benchmarks.
Professional services benchmarks (accounting, consulting, engineering). Utilization, realization, and margin per engagement drive value.
Sourced from
- · SaaS Capital
- · OpenView Partners
- · KeyBanc
- · McKinsey
- · IBISWorld
- · SAZ engagement aggregates
7 benchmarks
Compare your numbers.
Each row shows the typical range across the industry, the median, and the top-quartile threshold.
Profitability
| Metric | Typical range | Median | Top quartile |
|---|---|---|---|
Gross margin | 40–65% | 52% | 70%+ |
Net profit margin | 12–28% | 18% | 32%+ |
Project margin | 18–42% | 28% | 45%+ |
Productivity
| Metric | Typical range | Median | Top quartile |
|---|---|---|---|
Billable utilization | 55–78% | 67% | 80%+ |
Realization rate | 82–95% | 89% | 96%+ |
Revenue per FTE | $180K–$520K | $320K | $500K+ |
Retention
| Metric | Typical range | Median | Top quartile |
|---|---|---|---|
Client retention (annual) | 75–92% | 85% | 95%+ |
Run the math
Calculators that use these benchmarks.
Plug your numbers in and see where you land against the medians above.
Engage SAZ
How professional services operators close the gap to top quartile.
AI & Automation
AI Implementation for Professional Services
From strategy to production — shipped.
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Process Automation for Professional Services
Industrial-grade automation across your operations.
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Marketing
Marketing & Demand Generation for Professional Services
Demand that compounds — not campaigns that spike.
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Strategy
Business Strategy for Professional Services
Strategy that survives contact with reality.
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Professional Services benchmarks
Where do you stand against professional services top quartile?
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